Sky Shield
Support
We're happy to help with anything related to Sky Shield.
Contact Support
Email us at support@bysupa.app and we'll get back to you as soon as we can.
What to Expect
We typically reply within 1–2 business days.
Helpful Details to Include
- Your device model (e.g. iPhone 15 Pro)
- Your iOS version
- The app version (found in Settings inside the App)
- A description of the issue, including what you expected to happen
- A screenshot or screen recording, if possible
Common Questions
How do I restore my Remove Ads purchase?
Open the main menu, tap Remove Ads, then tap Restore Purchases. Make sure you're signed in with the same Apple ID used for the original purchase.
Why am I still seeing ads after purchasing Remove Ads?
Force-quit and relaunch the App. If the issue continues, use Restore Purchases from the Remove Ads screen, or contact us above.